Orders

Can I cancel my order?

Please contact us directly to cancel your order. Orders can be canceled up to 24 hours before delivery. Please note that once orders are processed & fulfilled they cannot be canceled. Refunds for canceled orders will be processed and posted in 3-5 business days.

Can I change my order once placed?

Due to processing times and prep work to fulfill your order, we may not always be able to update orders after they’ve been placed. Please contact us directly with your order number as soon as possible to confirm if we can make your desired changes.

My stems arrived and they’re not so sweet, can you help me with quality issues?

We’re sorry for the sour experience, but we’re here to help! For quality issues please email us directly as hello@heirbloomerie.com with subject line “Quality Issue.” Please include your order number, a brief explanation of the issue & photo of the arrangement. We will work with you for a sweet solution.

Heirbloomerie, The Sweet Story

How did HB start?

Heirbloomerie started, at first, by accident. When founder, Kate McKenna, was in college studying fashion, she received a lovely bouquet from her now fiancé (and Team HB partner) Matt. As she took a break from working on a dress design to arrange her flowers, it dawned on her how beautiful the flowers and fabric looked together. From there the idea for Heirbloomerie was planted; What if all flowers came wrapped up in a pretty piece of fabric instead of plastic? She then began researching and drafting her ideas while simultaneously working her way up in the fashion industry as a designer. During this time Kate began to learn just how wasteful the fashion industry is & saw the opportunity to recycle fabrics as apart of the Heirbloomerie mission. What first started off as our OG Bunting Bundles, soon morphed into our signature Bloombag. Kate combined her love of fashion, florals and flavors into a delicious three-layer trifle. Today, Heirbloomerie, focuses on creating purposeful products that not only help our environment, but promote joy through memorable moments and sweet keepsakes.

What’s the HB mission?

What’s this Bloombag you keep talking about?

What’s a Bunting Bundle?

What’s next for Heirbloomerie?

Are you hiring?